Nursing Home Placement Resources
This guide developed by the Connecticut Long Term Care Ombudsman Program (LTCOP) provides a resource to help nursing home residents understand their rights, focusing on payment, room transfers, debt collection, and discrimination. Residents have the right to be fully informed about services and charges in writing. Nursing homes cannot require third-party financial guarantees for admission or continued stay, protecting family members from being held personally liable for residents' debts. Residents must receive advance notice of any room or roommate changes, and such changes should consider the resident's preferences. Federal law prohibits nursing homes from holding third parties personally liable for a resident's bill; however, some facilities may attempt to collect debts from family members or friends, which is not permitted. Residents are entitled to be free from discrimination based on race, color, national origin, disability, age, religion, sexual orientation, gender identity, or HIV status.
If you have a client(s) who are exploring Nursing Home Placement below are some helpful resources. If they have any issues or concerns related to their care or stay at a short/term or long-term facility or related to their community LTSS they can always reach out to the LTCOP at 860-424-5200 for additional support and advocacy.
KFF Health News Article
- What it is: An article by Jordan Rau explaining how to find a well-staffed nursing home and what red flags to watch for.
- Link: Read the article
National Consumer Voice Guide
- What it is: A detailed handout to help families navigate resources, understand information, and make informed decisions about nursing homes or short-term rehab.
- Link: Download the guide
CMS Guide to Choosing a Nursing Home or Other Long Term Services and Supports
- What it is: A guide from the Centers for Medicare & Medicaid Services with a nursing home checklist for visits. Available in English and Spanish.
- Link: Download the CMS guide English
Nursing Home Care Compare Website
CT Long-Term Care Ombudsman Program (LTCOP) Presentation